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Barracuda Email Security Gateway

Barracuda Email Security Gateway

Overview

What is Barracuda Email Security Gateway?

Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Anti-malware (15)
    6.9
    69%
  • Threat Detection (15)
    6.3
    63%
  • Management Tools (15)
    5.7
    57%
  • Customizability (13)
    5.0
    50%
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Pricing

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N/A
Unavailable

What is Barracuda Email Security Gateway?

Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

6.4
Avg 8.4
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Product Details

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable. The Barracuda Email Security Gateway is offered without per-user or per-feature fees, and is also available as a virtual appliance or in a public cloud environment (Amazon Web Services (AWS), or Microsoft Azure).

Barracuda Email Security Gateway Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Customizability
  • Supported: Data Loss Protection
  • Supported: Threat Detection
  • Supported: Sandboxing
  • Supported: End-to-End Encryption
  • Supported: Management Tools

Barracuda Email Security Gateway Competitors

Barracuda Email Security Gateway Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.

Mimecast Advanced Email Security are common alternatives for Barracuda Email Security Gateway.

Reviewers rate End-to-End Encryption highest, with a score of 7.8.

The most common users of Barracuda Email Security Gateway are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(95)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have provided several recommendations for Barracuda Email Security Gateway based on their experiences. The most common recommendations are as follows:

  1. Consider the requirements and context before selecting Barracuda Email Security Gateway. Users suggest assessing the specific needs of your organization and evaluating if Barracuda Email Security Gateway aligns with those requirements.

  2. Take advantage of the expertise of the implementation team when implementing Barracuda Email Security Gateway. Users recommend leveraging the knowledge and assistance provided by the implementation team to ensure a smooth rollout of the product.

  3. Explore additional add-on products offered by Barracuda Email Security Gateway. Users suggest looking into the available add-on products that can enhance the functionality and effectiveness of Barracuda Email Security Gateway.

These recommendations highlight the importance of considering individual requirements, utilizing support resources, and exploring additional features to optimize the usage of Barracuda Email Security Gateway.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Barracuda Email Security as our primary SEG inside of our organization, as well as using their impersonation protection service to warn users of possible advanced phishing and impersonation emails coming to their inbox. We primarily use Barracuda to stop spam, malware, and phishing emails that are coming to our users, as well as get accurate counts on email flow and traffic.
  • Spam blocking
  • Easy block/allow list
  • Email traffic charts
  • Should be easier to use
  • Needs to implement SSO support.
  • Complicated setup
  • Support should be easier to reach
Barracuda Email Security is a great tool for a small organization looking to implement a basic SEG on top of their traditional O365 or Exchange server. It works both in the cloud and on prem. However once you reach a substantial amount of users (more than 500) it becomes complex to manage, lots of false positives occur, and too many malicious emails slip by.

Overall great for the start of your org when you need something that "does the job" but not good when you need to cover a lot of users with substantial email traffic.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With the changing landscape of the Covid Pandemic, Phishing and scamming have become a pandemic to companies and IT teams. We have leveraged outBarracuda Email Security Gateway to block countries that proliferate these attacks.
  • Blocking Countries Know to send Phishing Scams
  • Port Mapping Could be clearer
Well suited to any company that depends on email communications for customers, vendors or where the business depends heavily on email communications.
Can't say I can think of any business that would not be suited to use an email security gateway in this day and age. One bad link clicked can wreak havoc on any business.
Mike Maner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the Barracuda Email Security Gateway to filter inbound and outbound email traffic to protect from threats via email including spam, phishing attacks, malware or fraudulent content. Although the Barracuda [Email Security Gateway] is located at the headquarters facility It is being used company wide at multiple physical locations and remote worker locations.
  • It filters unwanted spam
  • It filters phishing attacks
  • It filters malware
  • It filters fraudulent content
  • The WebUI has some issues. Cross platform compatibility is questionable.
  • Fiber connectivity would be great.
The Barracuda Email Security Gateway is a robust and feature rich platform, does the job it's supposed to do and integrates into existing networks easily. It is not cheap, but valuable performance never is. It is one of the truly "set it and forget it" appliances in my tool set.
October 25, 2019

Bang for your buck

Timothy Good | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We migrated from this to the big box Proofpoint. We were sold on all the bells and whistles. And I can honestly say this did a better job for our organizational size.
  • Support
  • Delegated management
  • Domain customizations
  • Support needs to be better, but they knew we were leaving them and that might be why the support suffered.
  • Access to hidden features.
  • Better scanning of large mail messages.
If you provide infrastructure as a service, this is the best product of you. Tons of storage as well.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our Barracuda Email Security device is currently in use by our entire organization, it provides a solid email security platform, with an easy to use interface.
  • Spam Filtering
  • Easy to use
  • Good Support
  • We occasionally have some performance issues, with slow filtering, but i am sure that can be solved by upgrading the appliance.
It is well suited to use as the main gateway from your email server to the outside world. It can filter and scan both incoming and outgoing mail.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization consisting of Police, Fire, Public Works, IT, Community Development, Park, etc., are affected by the use of our Barracuda Email Gateway. We have been using our appliance and recently cloud service for around 10 years. The gateway helps remove nearly all malicious messages including phishing.
  • The intent analysis has learned what types of messages are malicious and stops most phishing emails.
  • Barracuda is frequently updating and adding new security features.
  • The cloud gateway was recently added a part of the energize updates. This keeps all malicious emails away from our network before sending the emails to our on premise appliance.
  • The appliance has a feature to block all office macros. This is a great feature but only has an on/off setting. I would like to see the additional of allowing exclusions for users who need to receive office macros.
  • The feature for email encryption is great and allows us to not require an additional product or service for this. Unfortunately this is similar to the office macro feature and does not allow exclusions. The setting automatically detects information like credit cards, social security numbers, and other sensitive information. I have a user who works with Japanese companies. Japanese phone numbers apparently trigger the SSN filter. I wish I could put an exclusion in for this recipient or sender.
  • I wish the appliance had an auto firmware update option. Where non major releases would be automatically installed.
The Barracuda Email Security gateway is very easy to manage and does not need constant babysitting. The system learns what types of scams are currently seen and blocks them through specific algorithms. The gateway also has a heuristic feature where it can learn what types of emails your organization receives and filter based on the learning. I have managed other spam filters and highly recommend the Barracuda due to ease of use.
Bear Golightly | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Barracuda Email Security Service (ESS) is the anti-spam, anti-phishing, and general anti-bad stuff product in use by the entire organization since early 2017. The heuristics, content/sender policies and sandboxing help us solve the complex problem of "how do you stop the entire Internet from trying to kill you and/or rob you via email?"
  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
  • Barracuda's Multi Factor Authentication is terrible, I had to get my MFA removed by support because it would consistently fail to work.
  • The web interface is a bit dated and occasionally does weird things when you click it - it's a unified console for all Barracuda products, not just ESS.
  • Complete lack of geoblocking features. We would love to block countries we don't do business with, but that's not an option.
  • No Outlook plugin for the ESS cloud service; all blacklist/whitelist/etc must be done via the web interface
ESS is well-suited for any on-prem or cloud hosted email that doesn't include anti-spam/malware/phishing security- if you use e.g. Google G-Suite, ESS might not be for you!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Barracuda Email Security Service is being used by our organization as an Email spam filter, as well as handling everything related to regional policies, sender policies, inbound and outbound settings. It is also being used to scan attachments using the ATP scanning capability. We also are implementing the content policies as well.
  • Message Log is easy to use.
  • Support is amazing.
  • Policies are easy to set and implement.
  • UI could use some improvement.
  • Client side configuration is not as optimal as it should be.
Barracuda Email Security Service is well suited for a larger business environment or a Managed Service Provider who supports multiple clients. Barracuda Email Security Service would not be well suited for a small environment or a small business. It would be way too much for a small business and it wouldn't be utilized to its full potential.
Shawn Umansky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has been a great service for us. We use it to protect our users against malicious emails and phishing attacks.
  • The rate control feature is very effective at limiting large amounts of spam from ending up in user inboxes.
  • The management console is very intuitive and easy to navigate.
  • Technical support is extremely valuable and wait times are very low.
  • The price point continues to be very competitive.
  • I don't have anything negative to say. It works pretty well.
If you are a small to mid size company who need email security that is easy to manage without breaking the bank, this is a good fit for you.
Andrew Murphy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Barracuda Email Security Gateway. We use both cloud and a local virtual appliance. This is being used by our entire company. All of our inbound and outbound filters go through the gateways. Inbound goes through both and outbound only goes out the local virtual appliance. This reduces spam that our users receive.
  • Spam Reduction.
  • Sender and Receiver Filters.
  • Also blocks Virus
  • Message log that includes the whole email.
  • Easier escalation to Level 2 support would be nice. Most problems are resolved by Level 1.
  • It would be nice to be able to search the local virtual appliance message log for all fields like you can the cloud version.
This is a great product for a small IT department. It helps eliminate both spam and virus. It changes all links in an email to links running through the barracuda for security. Don't get me wrong, you will still get spam but a lot of it will be blocked. With a small IT department, you can set it up and let it run with minimal administration.
Robert Cabrera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize the Barracuda ESS across our whole organization to minimize not only SPAM, viruses threats, email spoofing, phishing but as well as an additional layer of protection with its spooling feature. The portal allows for a great ability in troubleshooting NDR's and the like. This allows us to minimize any business disruptions from undeliverable false positives and any important deferred messages.
  • Technical support and service is 1st class!
  • Consistency in its interface is very stable
  • great ease of use.
  • One item I would like to see improved is the simplicity of opening a ticket right from a particular email in the message log for false positive reviews.
Great for SMB!
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